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Queens Hotel Cheltenham Exterior photoQueens Hotel Cheltenham Interior photoQueens Hotel Cheltenham Interior photo

Queens Hotel Cheltenham – A Favorite for Families in Cheltenham

•
8.4|Great
Check rooms and rates
From$117 /nightOnly on Our Website-10%
Check-in
20Oct
Check-out
21Oct
Guests
2 Guests
Key details

About the Hotel

The Promenade, Cheltenham, GL50 1NN
-
Close to the Montpellier District
Great
8.4
8.9
/10
4.4
4.3
/5

4-Star Historic Boutique Hotel Overlooking Imperial Gardens in Cheltenham

Dining

Victoria's Restaurant serves British cuisine made with locally sourced ingredients. The Gold Cup Bar offers an extensive gin menu and a quirky horsebox bar environment. Afternoon tea experiences with bottomless options are available for guests.

Rooms

The hotel has 84 rooms, including Renascence Suites with stunning designs. Complimentary soft drinks are stocked in the minibar of each room, alongside high-quality toiletries. Accessible rooms are equipped with enhanced equipment for individuals with disabilities.

Pet-Friendly & Sustainability

The hotel operates an inclusive dog-friendly policy with pet baskets and bowls provided for four-legged guests. It holds the Green Tourism Gold Award for its sustainable practices, including sourcing local ingredients. Electric vehicle charging points are available on-site for guests.

Points of Interest

The hotel sits on Cheltenham's tree-lined Promenade, directly overlooking Imperial Gardens. Cheltenham Racecourse is less than 2 miles away, and the Montpelier shopping area is a short walk. Cotswold Farm Park and other regional parks are easily accessible from this central location.

Amenities

Guests receive free access to Cheltenham Ladies College Sports Centre, which includes a swimming pool, gym, squash courts, and tennis courts. The hotel has meeting and banquet facilities for conferences and events. Private parking is available with disabled spaces and EV charging.

Highlights

Accolades: Green Tourism Gold Award for sustainable practices

Rooms: 84 rooms including Renascence Suites with stunning designs

Dining: Victoria's Restaurant and Gold Cup Bar with extensive gin menu

Pet Policy: Inclusive dog-friendly policy with pet baskets and bowls

Location: Overlooking Imperial Gardens, near Cheltenham Racecourse

Amenities: Free access to Cheltenham Ladies College Sports Centre

“The building itself is a beautiful constant, showcasing lovely decor and rich history, complemented by rooms that are consistently clean, comfortable, and surprisingly quiet. Service stands out, with staff frequently going above and beyond, whether it's a warm greeting on arrival or a thoughtful gesture when departing. Its position in the heart of Cheltenham makes exploring the town effortless.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Standard Queen Room
    2 persons
    260 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • Superior Double Room
    2 persons
    280 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • Junior Suite
    2 persons
    410 sq. feet
    1 King-size bed
    Air conditioning
    Heating
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
October 2026 - October 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Hiking
  • Cycling

Guest Parking

  • Private parking is possible on site at GBP 15 per day.

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Garden area

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Dining Onsite

Victoria's presents a delightful array of British cuisine, featuring fresh, locally sourced ingredients that celebrate the flavors of the region. Guests can enjoy a vibrant dining experience, from hearty breakfasts to elegant dinners, in a stylish setting that invites relaxation and indulgence.
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo

Victoria's

British
Ambiance
The restaurant features two stylish areas with large windows that allow natural light to flood in, creating a warm and inviting atmosphere. It's a perfect spot for leisurely dining or high tea, surrounded by the charm of Cheltenham.
Key Offerings
The menu boasts summer-inspired dishes such as spiced salmon, vegetable kebabs, and the indulgent Queens Lobster Roll, accompanied by fries and coleslaw. Guests will also find creative starters like truffle arancini and hearty mains including herb-crusted lamb rack and Casterbridge steaks. For those desiring late-night comfort, room service provides options for breakfast in bed or a private dinner for two.
Reservation
Reservations recommended.
Breakfast, Lunch, Dinner, High Tea

Queens Hotel Cheltenham Location

The Promenade, Cheltenham, GL50 1NN
Explore Cheltenham
Local Experiences Near Queens Hotel Cheltenham
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
The Wilson
The Wilson
9 minutes' walk
A local art gallery and museum with rotating exhibitions and a café, perfect for art enthusiasts and history buffs.
Pittville Park
Pittville Park
20 minutes' walk
A stunning park featuring picturesque gardens, a boating lake, and play areas, ideal for family picnics and leisurely walks.
Holst Birthplace Museum
Holst Birthplace Museum
15 minutes' walk
The birthplace of composer Gustav Holst, showcasing his life and music through various exhibits, unique for music lovers.
Cheltenham Minster
Cheltenham Minster
10 minutes' walk
A historic church with beautiful architecture and a peaceful atmosphere, offering insight into the town's rich heritage.
Walks with Hawks
10-minute drive
An exhilarating falconry experience with trained birds of prey, perfect for thrill-seekers and wildlife lovers.
Visit Sandford Parks Lido
16 minutes' walk
A historic outdoor swimming pool open seasonally, featuring sun loungers and café facilities for a relaxing day out.
Brasserie Blanc
Brasserie Blanc
1 minute' walk
A delightful French brasserie offering a seasonal menu with exquisite dishes and a chic atmosphere. Reservations recommended.
Victoria's
Victoria's
1 minute' walk
A cozy café known for its breakfast and lunches with a focus on locally sourced ingredients. Great for casual dining.
Door 4
Door 4
2 minutes' walk
A vibrant eatery serving modern British cuisine with a creative twist, featuring fresh seasonal dishes and a lively ambiance.
The Brewery Quarter
The Brewery Quarter
10 minutes' walk
A lively venue with bars, restaurants, and a cinema, perfect for an evening out or enjoying local nightlife.
The Minotaur and the Hare
The Minotaur and the Hare
10 minutes' walk
A trendy spot known for its craft cocktails and live music events, providing a festive vibe in the evenings.
Tips on navigating the city
  • City Centre
    Cheltenham 5 min  ·  1400 ft
  • Airports
    Gloucestershire (GLO) 12 min  ·  4.6 mi
    Bristol (BRS) 126 min  ·  52.0 mi
  • Train
    Cheltenham Spa Train Station 17 min  ·  4600 ft
    Cheltenham Spa Railway Station 17 min  ·  4600 ft
  • Bus
    Bus stop 5 min  ·  1400 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site at GBP 15 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP 15.50 per person per day.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Czech, Hungarian, Romanian, Polish, Turkish, Arabic, Lithuanian
Number of floors:
4
Number of rooms:
72
Former name
Mercure Queens

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.4/10
Free Wi-Fi
8.3/10
Location
9.6/10
Staff
8.9/10
Value for money
8.2/10
Pros
Really good customer service
Very comfy and tidy rooms
Ideal location
Cons
Room size limitations
Guest reviews
based on 1983 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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